"We tailor our ceiling systems to all possible requirements including materials, panel profiles and integration solutions for optimal acoustic performance, aesthetic effects and more." That's what Hunter Douglas Architectural advertises.
But with that also comes a pretty big configuration challenge. Which systems will fit together? What acoustic properties will the composite ceiling have. What about fire safety class ?
Lots of aspects that nevertheless complicate a seemingly simple quotation and calculation considerably.
With Merkato, Hunter Douglas employees worldwide can now create complicated quotations quickly and error-free in a simple manner.
In recent years, the company had been growing at lightning speed, and because every system they supply is custom-made, making the corresponding quotations began to require more and more resources. This stood in the way of rapid international expansion, which is why Wiejelo contacted Merkato.
In Merkato, we captured and automated all processes. As a result, the error rate due to human error was significantly reduced.
Making no concessions: that is important to SIEPLO. And that is exactly why SIEPLO chose Merkato!
SafanDarley has big ambitions for the coming years. That a good sales configurator would play an important role in this was long obvious.