The builder of very luxury motor yachts, Wajer Yachts, which was founded in 1992, has chosen Merkato as its quotation preparation partner. The company was urgently looking for software to provide global quotations for Wajer Care.
With a tablet or laptop at the ready, the Wajer advisor walks around and into the boat. All possible maintenance and service products for the specific vessel are entered on the spot. The advisor can also immediately present an error-free quote. The agreed maintenance is then carried out during the winter months. By working this way, the high service and maintenance level - which is inseparable from the Wajer brand - is maintained.
Besides Merkato's speed, easy multilingualism and the comprehensive roles and rights system within Merkato, Wajer Yachts chose Merkato for its fast and easy implementation. This allowed Wajer Yachts to run the entire Wajer Care worldwide on Merkato within two months. Just in time for the upcoming winter season.
After setting up Wajer Care, all yachts with all hundreds of options and rules will also be listed in Merkato. Sellers worldwide can then quickly and flawlessly personalise and configure Wajer boats for customers.
In recent years, the company had been growing at lightning speed, and because every system they supply is custom-made, making the corresponding quotations began to require more and more resources. This stood in the way of rapid international expansion, which is why Wiejelo contacted Merkato.
In Merkato, we captured and automated all processes. As a result, the error rate due to human error was significantly reduced.
Making no concessions: that is important to SIEPLO. And that is exactly why SIEPLO chose Merkato!