When you say smart electricity solutions, you say Alfen: 'The electricity network of the future'! This Almere-based company builds and supplies various electrical systems: from transformer stations, energy storage systems and charging stations for electric cars to a wide range of other products and services.
Alfen's vision is to increasingly produce in a modular and standardised way. In doing so, it is important to have control over the order intake. At the same time, the need for an ordering portal for customers also grew. This is of course a breeze for Merkato!
Thanks to Merkato, Alfen can give its full attention to the goals set. Because all knowledge is easily captured in the configurator (without the employees needing any programming knowledge) and because Merkato already offers various possibilities to create a customer portal as standard, this can also be realised quickly.
But above all, Merkato ensures control over the sales process laying the foundation for further standardisation and a modular approach.
In recent years, the company had been growing at lightning speed, and because every system they supply is custom-made, making the corresponding quotations began to require more and more resources. This stood in the way of rapid international expansion, which is why Wiejelo contacted Merkato.
In Merkato, we captured and automated all processes. As a result, the error rate due to human error was significantly reduced.
Making no concessions: that is important to SIEPLO. And that is exactly why SIEPLO chose Merkato!