We love our customers and they love us
Every day, thousands of sales teams all around the world are using Merkato for web-based lead generation and to sell products and/or services that are complex, come with many variations, options and upselling potential.
They enjoy a powerful and seamless approach to convince their customers more easily.
Don't just take our word for it but listen to our clients and what they have to say about Sell It Easy and Merkato
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A veritable goldmine of information has now been built up in Merkato's database. The product managers can easily do their own analyses.
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Sellers can now set out more independently instead of having to check everything for manufacturability. This saves a lot of precious time!
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The quantification of what we have achieved through Merkato is difficult to measure, but I can say with certainty that our working method has become clearer, valuable hours are allocated more efficiently and mistakes are simply no longer made.
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Thanks to Merkato, our customers can no longer place incorrect orders. And upon receipt of the order, we can immediately start the production process without further administrative processing or the intervention of customer service.
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The decisive factor in the purchase was that I found Merkato so nice and simple. You don't need to have any substantive knowledge. Martijn, who took care of the implementation, had a morning training and that was enough.
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Merkato could easily read the data from my old system. They demonstrated this to us directly during the first meeting and they did so in such a convincing and simple way that it also convinced me to purchase the software.
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The user-friendliness and simple implementation were the decisive points for us.
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The following points were decisive for us. The versatility of the software, the independence for the user, and the user-friendliness and flexibility of the software. For these reasons we chose Merkato.
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Implementing Merkato has led to a major improvement in efficiency: every order no longer has to undergo a long checking procedure, but the more standard orders can be produced immediately. This in turn has of course also led to an acceleration of the production process for a large part of the orders.
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Previously, recalculating or adjusting was a 'hellish job'. Now, with Merkato, the seller or project leader enters a new size, it is saved and the seller can return to the shop. This used to easily take two hours and Verasol was not even assured of error-free quotations.
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Doing international business has become a lot easier since the implementation of our configurator. Knapen Trailers bound by very specific country requirements. Thanks to merkato, impossibilities can no longer be sold.
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We chose Merkato because we also have to dare to say 'no' during the sales process. And that ability of a supplier to say: 'you shouldn't do what you want, because then you will get a problem' or 'but you can also solve your problem this way and that way'. This shows knowledge and expertise about their own systems and previous experiences. That means you play your own game well.
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By having to capture the data from technical documents in Merkato, discrepancies or ambiguities in product descriptions came to light. So by working with Merkato we actually further build up the knowledge about our own products.
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Complex products such as those of Polem require a specific approach, extensive functionality and computing power that was only available at Merkato. Merkato was the only CPQ that could be perfectly linked to Polem's CRM system, our ERP Synergy and Exact for all product information.
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Why our customers love Sell It Easy and Merkato
Thousands of sellers use Merkato each day to make their sales proces painlessly simple and error-free. Each of our clients has specific needs and Merkato provides them with the most advanced (and yet easy-to-use) toolkit to adapt to every one of those needs.
Asking our clients what they thought were the biggest advantages of using Merkato they answered, among other things, the following:
Less errors during the sales process
Engineering complexity translated in questions and options
Huge time savings on administrative tasks
Automatic visualisation of final products
... and many others
AWL
A head office in Harderwijk (NL), branches in the Czech Republic, China, America and Mexico, suppliers of automated production lines for welding and gluing components: that is AWL. A top company in many respects. Within the company, certain lines have to be produced in increasingly higher volumes. This requires standardization based on a whole series of modules. And so Merkato's help was enlisted. In addition to the framed sales process, our configurator also provides better calculations and better quotes - which can also be drawn up much faster!
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Wajer Yachts
Besides Merkato's speed, easy multilingualism and the comprehensive roles and rights system within Merkato, Wajer Yachts chose Merkato for its quick and easy implementation.
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Wiejelo
In recent years, the company had been growing at lightning speed, and because every system they supply is custom-made, making the corresponding quotations began to require more and more resources. This stood in the way of rapid international expansion, which is why Wiejelo contacted Merkato.
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VDL Translift
The risk of errors was high within VDL Translift and with this also came strong dependencies. Every order had to be carefully checked whether the system sold was at all producible. Only a small number of people within the company had the right knowledge for this, wasting valuable time. These issues contributed to VDL Translift's strong need to purchase a sales configurator in which unambiguity would become the core.
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Van Uitert
In Merkato, we captured and automated all processes. As a result, the error rate due to human error was significantly reduced.
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Tapp-E
Indeed, calculating the electrical installation can get quite complex. By capturing the knowledge in the configurator, the sellers were able to get straight to work
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Sieplo
Making no concessions: that is important to SIEPLO. And that is exactly why SIEPLO chose Merkato!
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SafanDarley
SafanDarley has big ambitions for the coming years. That a good sales configurator would play an important role in this was long obvious.
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Stinis
Complex products are now sold anywhere in the world in an instant.
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Moeyersons
Moeyersons integrated Merkato to optimise and speed up quotation process
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Rollepaal
The need for a sales configurator was recognised very early on. After several years of working with other guided selling software, Rollepaal decided to switch to Merkato in early 2016.
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Polyketting
It was high time to capture all the knowledge in a configurator, so that the employees with this knowledge could focus on their daily work.
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Mitsubishi Elevator
Because all possible parameters, options and business rules are defined in Merkato, Mitsubishi can quote these complex products flawlessly across Europe.
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MAN
Impossibilities can no longer be sold as the software guides the seller through the process.
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MAFO Industrial Washing
MAFO is growing fast and, as a result, preparing quotations always takes too much time. The ideal scenario is that requests can be handled via the website, but that is not possible without the use of a configurator. Merkato is going to make this happen.
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Levere
Levere captured all the required knowledge in Merkato in a very short time. This immediately eliminated a major 'bottleneck' and laid the foundation for national and international scale-up.
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LAG Trailers
Our sales configurator Merkato further optimises the sales and calculation process within LAG Trailers. It also makes the realisation of far-reaching internationalisation much easier.
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Alfen
With Merkato, Alfen can make the most of the modularization it applies
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HunterDouglas
With Merkato, Hunter Douglas employees worldwide can now create complicated quotations quickly and error-free in a simple manner.
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Hyzon Motors
The company is growing like crazy internationally, with all the familiar problems of standardisation, pricing, multilingualism and appearance that entails.
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Knipping
With Merkato, we can show a 3D visualisation of the dormer window. This allows the customer to see for himself exactly what the dormer will look like. The design is then sent to the showroom, where the order is finalised.
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KEMPF Fahrzeugbau
With Merkato, commercial requirements at Kempf are translated directly into technical information as well as product information.
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Hitma
Because one order can consist of huge numbers of unique products, small miscalculations in the price can be disastrous, Merkato solves it all.
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AGMI
AGMI was looking for a reliable configurator that could interface with all their systems to generate the right parts lists. And that's how they ended up with Merkato.
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Burgers Carroserie
In order to better serve dealers and continue to manage growth abroad in a controlled and efficient way, a good configurator - according to dealer manager Edwin Wassenburg - is indispensable.
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Duport
Merkato ensures that quotations are now prepared easily, quickly and correctly in a controlled environment.
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Heering
To unburden the inside sales force and properly facilitate the fast-growing international network of outlets, Heering chose Merkato after an extensive market research.
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Dusseldorp Automotive
With Merkato, the true potential only becomes clear when you look under the bonnet and do a real comparison.
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